Returns & Refunds
We hope you love your order. If something isn’t quite right, we offer returns in accordance with the policy outlined below.
Return Eligibility
Items must be returned within the stated return period, in their original condition: unworn, unused, unwashed, and with all tags and packaging intact.
Return Window
Returns must be initiated within 30 days of receiving your order. Any items returned outside this period may not be accepted.
Refunds
Once your return has been received and inspected, your refund will be processed to the original payment method. Please allow a few working days for the refund to appear, depending on your payment provider.
Non-Returnable Items
For hygiene and quality control reasons, certain items may not be eligible for return. These include worn, damaged, or altered items that are not in their original condition.
Return Condition
We reserve the right to refuse returns that do not meet our return criteria. Items showing signs of wear, use, or damage will not be eligible for a refund.
Exchanges
At this time, we are unable to offer direct exchanges. If you require a different size or item, we recommend placing a new order and returning the original item for a refund.
Faulty Items
In the rare event that you receive a faulty or incorrect item, it will be resolved in accordance with our quality standards, and a suitable solution will be provided.
Return Shipping
Return shipping costs are the responsibility of the customer unless the item is deemed faulty or incorrect.